Urban Transportation: How to Ride the Subway in China

Effortless Guide for Business Travelers. By following these guidelines, you can navigate China’s subways efficiently and confidently during your business travels.

1. Ticket Purchase Methods

1.1 Single-Journey Tickets

1. 1. Locate the self-service ticket machine in the subway station and select the English interface.
   2. Choose your destination line and station; the fare will be displayed.
   3. Insert cash (small denominations preferred) or pay via mobile (WeChat/Alipay QR code).
   4. Collect your ticket and scan it at the gate to enter.

1.2 Metro Cards

• • Purchase: Available at customer service centers with a passport. A ¥20 deposit is required, and the card can be recharged.
  • Discounts: Enjoy 10% off subway rides in some cities, with additional discounts for bus-subway transfers.
  • Refund: Deposit and remaining balance can be refunded at designated stations.

1.3 Mobile Payments

• • Recommended Apps:
    • Alipay: Search “Travel” → Claim an electronic subway card.
    • WeChat: Go to “Pay” → “City Services” → Activate subway QR code.
  • Usage: Scan the QR code at the gate when entering/exiting.

2. Route Navigation & Guidance

2.1 Map Interpretation

• • Color-Coded Lines: Each line has a unique color (e.g., Beijing Line 1 is red, Line 2 is blue).
  • Direction Signs: Platform screens show the terminal station (e.g., “To Pingguoyuan”) to ensure you board the correct train.

2.2 Real-Time Information

• • Official Apps: Download the local subway app (e.g., “北京地铁” for Beijing) for schedules and service updates.
  • Navigation Tools: Use Amap or Baidu Map to plan routes with subway options.

3. Riding Etiquette & Safety

3.1 Security Checks

• • All passengers must pass security screenings. Bags go through X-ray machines, and liquids may require inspection.
  • Prohibited items include flammable materials, sharp objects, and dangerous goods.

3.2 Riding Manners

• • Queuing: Line up outside the platform screen doors and let passengers exit first.
  • Courtesy Seats: Offer seats to the elderly, pregnant individuals, and people with disabilities.
  • Silence Policy: Keep voices low and use headphones for mobile devices.

3.3 Peak Hour Tips

• • Avoid rush hours (7:30–9:00 AM and 5:30–7:00 PM) if possible.
  • Look for “express trains” or “sectional trains” at platforms for faster travel.

4. Transfers & Station Amenities

4.1 Transferring Lines

• • Follow clear signs marked “Transfer to Line XX” in transfer stations.
  • Allow 5–10 minutes for transfers, as some stations have long walkways.

4.2 Station Facilities

• • Accessibility: Elevators, blind paths, and accessible restrooms are available.
  • Convenience Services: Many stations have convenience stores (7-Eleven), vending machines, and charging ports.
  • Customer Service: Staff at service centers can assist with route inquiries and metro card issues.

5. Problem-Solving Guide

1. Missed Your Stop?
   • Exit at the next station and take a train in the opposite direction.
2. Lost/Damaged Ticket?
   • Report to the customer service center and pay the maximum fare to exit.
3. Emergency Situations
   • Use the emergency call button in train carriages to contact staff.

Final Tips ✅

• Carry small cash for ticket purchases.
• Download the local subway app for real-time updates.
• Familiarize yourself with the subway map before your trip.